Return Policy Page

Welcome to We hereby use chino as or us or community. Chino bazaar is an online shopping marketplace based on Pokhara. Our promise is to provide the best quality, unique, trending, and innovative, problem-solving product with excellent services. All these terms and conditions, and privacy are governing you/your use of chino along with its site, services, blog, and subdomain. To use the site, you have to accept these terms and conditions. Your acceptance of terms and condition indicated that you are agreeing to the company terms and policies. Which helps to work effectively to serve you from this site? If you don't agree to accept these terms and conditions, do not register with us or do not navigate our site. Do not worry all the information available from you will be secured on the server.

Return Policy

We are committed to serving 100% genuine, quality, innovative & problem-solving products. Our customer should be happy by using our product for that we will give our overall effort to make your shopping cheerful with us. Our product and services are inspected before serving you, if there is a defect even though within the system, please forgive us. Only inform us on our contact number we will liable to return any defect, damage product within same time by the same person as soon as possible.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
If someone intends to return and refund the product without any defect, only intends to lose the goodwill of the company. We cannot refund and return any product as well based on the case, we will obligate to sue.
to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.

Note: Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.



We are liable to exchange products if the product is damaged, torn, lost, crack, torn, some part is missing, and otherwise, we cannot. If a customer complains, the product size, and color, is not matched as per his order; we can take action based on the customer's problem.
If a customer proposes to exchange a product to take another product or to exchange any product, a shipping charge is incurred as per the quantity and weight of the product. But if we found, there is no intention of taking any product of customer, only to make fun towards us. In that situation, Company is obliged to impose a 1% companion charge for that customer. We only replace items if they are defective or damaged. If you need to exchange it for the same item, Contact Us.



If a customer uses Cash and e-Sewa payment method, we can refund within 3-4 business days in the case of COD payment for e-Sewa payment it may take 4-7 days based on the cases. If the payment method is online, your refunded amount will be available within weeks. But the refunded product should be according to the terms and conditions.

Payment MethodRefund OptionTime for items to reach customer Time for quality checking at the warehouseRefund TimelIne
Cash On DeliveryTo be refunded to the e-Sewa wallet(default)Up to 3 to 6 Working Days

Up to an additional 2

working Days

Up to additional 3 working's Days
Cash on DeliveryRefunded coupon Or VoucherUp to 3 to 6 Working Days

up to addition 2 Working Days

Up to an additional 3 working days

Cash on Delivery Payment
Bank DepositUp to 3 to 6 Working Days
up to addition 2 Working Days
Up to an additional 3 working days